Your Official University of Alberta Identification Card


ONEcard Services has moved online, and our in-person office (Infolink ONEcard Service Centre in HUB Mall) is closed.

Please contact us at ONEcard@ualberta.ca with any questions. This inbox is regularly monitored on business days.

ONEcard is an on-campus card and is not mailed to students who are enrolled in online classes. Photos submitted through our online site may be approved during campus building closures, but this does not mean you are eligible to pick up a card. Please check the UAlberta COVID-19 (novel Coronavirus) Information for updates on building closures and upcoming academic terms.

 

How do I get a ONEcard during campus closures?

Please note, this request form is for urgent requests for current residents or staff. All other requests should wait until campus buildings are reopened.

  • Go to photo upload and submit a new photo, if necessary
  • Request your ONEcard using our online form
  • Wait for your email confirmation on when/where to pick up your ONEcard
    (cards are typically available the following business day)

* Government issued photo identification such as a driver’s license or passport must be presented to pick up your ONEcard.

 

Account Balance

Need to check if you have enough for a muffin and a coffee? Check your account balance before making your order.

Account History

Manage your spending by looking over your transaction history.

Deposit Funds

Running low on money? Deposit funds on your ONEcard fast online using a credit or debit card!


Lost/Stolen Cards

Don’t know where your card is? Want to make sure it’s not being used for nefarious purposes? Put a hold on your ONEcard to keep it safe.

Upload a Photo

Have a great selfie that you love? Put it on your ONEcard!

Voluntary Meal Plan

Interested in eating at Lister Dining Hall and Peter Lougheed Dining Hall? Purchase a block of meals and tap your ONEcard for access!
HOW IT WORKS


 

Access

Use your ONEcard to access campus buildings and services.

Copying & Printing

Swipe your card to print, copy or scan in colour or black and white at multifunction printers located across campus.

Laundry

Students and Conference Guests living in Residence can use ONEcard cash to do laundry on campus.


Library

Check out library* materials and book study spaces.

Meal Plan

Access your meal plan, dining halls and meal plan flex funds.

ONEcard Cash

Buy food and snacks at participating dining locations on campus.

Purchase merchandise at the University of Alberta Bookstore.


Parking

Purchase parking on campus with ONEcard Cash.

Transit

Ride transit* as part of the University's U-Pass and Staff LRT Program initiatives.

Information for Merchants


*access to services is based on student fee assessments and staff contracts.


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